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Account Manager - South Germany / Switzerland

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Description

 

We are looking for a German-speaking Account Manager to join our client's team, a leading LSP in Europe and among the top 20 worldwide, in a fully remote role.

Main Purpose:

Achieve revenue and growth targets at an assigned customer portfolio of strategic accounts as well as profitability and customer satisfaction goals. Be a role model in hunting within the existing accounts and identifying up- and cross-sell opportunities. After proven success the candidate will have the opportunity to support and coach all team members on upsell and cross-sell topics.

Main Responsibilities:

  • Develop and maintain strong relationships with existing key customer contacts. Create and grow new ones throughout the account to achieve efficient levels of customer intimacy and support business growth and financial objectives (Revenue, Gross Margin).
  • Collaborate with Sales, Global Account Directors and Solution Management on business opportunities. Acting as a link between the customer and the internal delivery/production teams; being the advocate of the client in our organization
  • Develop and maintain Strategic Account Plans and manage an on-going pipeline of revenue and activity for the Account Managers portfolios.
  • Developing and implementing sales and account growth strategies for your named key accounts in cooperation with the HoAM while being responsible for positioning all Acolad solutions & services with help from product specialists.
  • Executing the targets and KPIs of your Accounts (in close cooperation with HoAM). Working together with the HoAM and production teams to create growth in accounts and to ensure customer life-time value is maximally utilized.
  • Forecasting account sales and monitoring account pipeline in Salesforce.
  • Visit clients on-site on a regular basis (quarterly / half-yearly) to represent Acolad and identify further account expansion opportunities

Requirements

  • Min. 2-3 years sales experience in a quota carrying role within the language service industry
  • Proven track record of handling a 7-figure account portfolio with a solid demonstrable quota achievement
  • Business proficient in German or Swiss German
  • Based in Switzerland or Germany (Remote-work)
  • Comfortable working autonomously in a remote setup.
#remote 
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